Mercedes Benz Century City say sorry – two stories

Dear Mr. Myers,

Our earlier telecon today refers.

I regret the fact that our communication was not as you expected.

We have taken notice of this and in future will be aware that particularly in instances where the is an insurer involved, that we should direct our communication to both parties.

I have also instructed Morne to communicate with you on a daily basis to ensure that you are kept fully in the picture at all times.

I trust that this communication brings you right up to date.

I look forward to meeting you personally on collection of your vehicle.

Kind Regards

Neal Steyn

Sandown Motor Holding

Brand Centre Leader – Mercedes Benz Western Cape

021 528 0400

yet on another important blog by Brian Currin he receives good service from Nedbank see story attached. It can be done Bravo!

http://briancurrin.wordpress.com/2009/08/12/credit-where-credit-is-due-kudos-to-nedbank/