Once upon a time, Perez Hilton ruled the online gossip sphere. He
treaded where no major corporation risked playing. Because the old
farts don’t understand that today we’re interested in people more than
events and we just want the facts.
If only Perez had realized this. Amateurs make inroads, professionals
dominate. Perez thought people went to his site for him. But they went
to his site for facts. And one guy, spread too thin, trying to become a
brand, with multiple Websites, a concert tour and books, never mind
personal appearances, just can’t compete with a deep pocket that
comprehends the paradigm.
In other words, Harvey Levin and TMZ are obliterating Perez Hilton. But
TMZ is also triumphing over conventional media outlets. Because TMZ
understands the younger generation, which wants facts immediately and
analysis later.
This is why the Fox News Network is doomed. There’s no news gathering,
just talking heads.
This is why the Huffington Post is the number one rated blog. A quick
scan will inform you of all current events. In an instant, you’re up to
date. You can go to a party and talk like you’re living in the world,
as opposed to being an outsider. Go to the "New York Times" site and
try to figure out what is going on in the world in an instant. It’s
IMPOSSIBLE!
Which is why the "Times" is foundering. The Gray Lady is not in touch
with Steve Jobs’ rule number one. Design is key to triumph. The
"Times" site looks like the newspaper. Should Websites look like
newspapers? Isn’t that like saying music must come on round discs?
Sure, TMZ pays sources. Sure, TMZ is willing to stick its neck out
prior to confirmation. But TMZ very rarely gets it wrong. Which is why
if you want to know anything about personality news, you go to TMZ
first.
TMZ posted that Michael Jackson was dead long before any other Website.
TMZ owned the Tiger Woods saga.
Sure, Frank Rich nailed the analysis. A MONTH after the events.
(http://www.nytimes.com/2009/12/20/opinion/20rich.html
) But by this
time, we’d all been discussing the multiple mistresses, debating whether
Elin should divorce Tiger for eons!
So what have we learned here?
The individual pioneer will not win on the Web unless he doubles down,
unless he raises a ton of cash and spends it. A gossip blog was a good
idea, Perez Hilton proved that. He just didn’t know how to scale it.
So, his days are numbered.
Innovators in the online music sphere… Wait for someone to prove the
paradigm, then watch someone with deep pockets dive in and own it. You
may think this is unfair, but this is business reality, not
music-centric inevitability. The reason the major labels always stole
the indie acts was because the majors had cash, which they were willing
to spend. Want to compete with a major? Get backing, spend promotional
monies, pay royalties, earn success. Then new acts will be flocking to
you instead of Universal.
But Universal is just like the "New York Times". Railing against the
future, trying to find a way to jet us all back to the past. This
strategy failing, Universal is now diversifying, like Perez Hilton,
doing a ton of things poorly. This is not a recipe for success. When
you expand, you’ve got to spend money, and get it done right!
TMZ is entering sports. Do you think they’re going to do it as lamely
as Perez did with fashion? If you think so, I’ve got to quote Judas
Priest, you’ve got another thing coming.
And for all Arianna Huffington’s bloviating, I wouldn’t bet on the
Huffington Post either. They’ve got great design, but they create
almost none of their own content. Oh, don’t tell me about the celebrity
and wannabe blogs, no one reads those, they don’t even read Arianna’s
musings anymore. They just want the information.
But at least the left wing knows it’s about information. The right wing
still thinks it’s about discussion/analysis on talk radio. If you think
the Web-savvy generation is listening to talk radio, you probably still
think hit albums sell ten million copies.
As for Rupert Murdoch trying to pull content from Google to survive…
That’s wrong too. You need to adjust your product for the Web. Create
sites just like TMZ and the Huffington Post, that focus on facts. Save
the analysis for somewhere else. Diversify, don’t try to hide behind
your ivory tower.
Every newspaper now has blogs. They’re making their reporters write
more to earn their pay. Only one problem, what is the URL for Patrick
Goldstein’s movie industry blog? You go to the L.A. "Times" site and
then..? Whereas it’s easy to find Nikki Finke, and she now rules movie
industry news. Because she’s cultivated relationships and is not
worried about occasionally getting it wrong.
That’s what happens in an instant culture. You sometimes screw up. But
that shouldn’t mean you should wait forever for verification.
Do celebrities like TMZ?
No.
Because TMZ is beholden to its audience, the public, the readers, not
the famous. Too many newspapers are beholden to those they report upon,
whether it be government officials or bigwig financiers. Those people
don’t pay the bills, READERS DO! If you go on the attack and nail those
who screw up, then you’ve got the readers on your side.
You don’t always have to win, you’ve just got to win a few times.
The "New York Times" is famous for getting it wrong about WMDs. Judith
Miller was a groupie for the Bush Administration. We used to think if
the "New York Times" says it’s so, it is. No more.
TMZ is famous for getting the details on Michael Jackson and Tiger Woods
first. So now TMZ is the first click in a celeb crisis.
This is kind of like hit records. Create something great, and we keep
coming back. Make mediocre music and do endorsement deals with those
corporations we hate and you’ve got to earn our trust all over again.
It’s a whole new world. With brand new rules.
We live in an era of immediacy. When a news event happens, write a song
about it and get it online within hours, not months or years.
The key is to interact online, to play. Sure, no one likes to make
mistakes, but we forgive them in a twenty four hour news cycle…if you
make apologies and continue to try and get it right in the future. The
major labels squandered all their capital. If they apologized, lowered
prices and got in bed with their customers, they’d have a chance of
surviving. Instead, they’re driving themselves into being licensing
houses for their catalogs. It’s not the public’s fault, it’s the
companies’ fault!
What used to work, works no more.
There used to be albums. Should there be albums in the future?
Why?
With a steady stream of information online, why should we wait years for
your next ten track opus?
Don’t fight the future, accept it.
And know that he who does, who does not try to protect his investment in
the past, but plays by the new rules, wins. Assuming that once he’s got
traction he doubles down, he invests, he realizes, like Steve Jobs, that
the world is constantly changing. Rupert Murdoch thought MySpace would
dominate forever. Any user could see that the interface/software
sucked. Wall Street prognosticators considered the purchase a good
deal. But the public doesn’t listen to Wall Street, it listens to its
friends, which are now all on Facebook.
Today’s kids know more news than you ever did. They don’t get it by
watching network broadcasts, or even cable channels, but by surfing the
Web. Those you think are ignorant are not. Harvey Levin has tapped
into this. Can you?
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